Quellenverzeichnis

  1. Barriers to Effective Communication, https://www.skillsyouneed.com/ips/barriers-communication.html
  2. Barry, B., & Fulmer, I. S. (2004). The medium and the message: The adaptive use of communication media in dyadic influence. Academy of Management Review, 29, 272–292. Chief blogging officer title catching on with corporations. Workforce Management, http://www.workforce.com/section/00/article/25/50/77.html
  3. Communication Blockers, https://www.tutorialspoint.com/management_concepts/communication_blockers.htm
  4. Different Types of Communication and Channels, http://open.lib.umn.edu/schoolalbehavior/chapter/8-4-different-types-ofcommunication-and-channels/
  5. Doyle, A. (2017). Active Listening Definition, Skills, and Examples, https://www.thebalance.com/active-listening-skills-with-examples-2059684
  6. Doyle, A. (2017). Nonverbal Communication Skills, https://www.thebalance.com/nonverbal-communication-skills-2059693
  7. Ekman, P., Friesen, W. V., & Hager, J. C. The facial action coding system (FACS), http://face-and-emotion.com/dataface/facs/manual
  8. Interpersonal Communication Skills, 2017, https://www.skillsyouneed.com/ips/interpersonal-communication.html
  9. Lee, D., & Hatesohl, D. Listening: Our most used communication skill, http://extension.missouri.edu/explore/comm/cm0150.htm
  10. McKay, M., Davis, M., & Fanning, P. (1995). Messages: The Communication Skills Book. Oakland, CA: New Harbinger
  11. National Association of Colleges and Employers. (2009). Frequently asked questions, http://www.naceweb.org/Press/Frequently_Asked_Questions.aspx?referal=
  12. Pearson, J., & Nelson, P. (2000). An introduction to human communication: understanding and sharing (p. 6). Boston, MA: McGraw-Hill.
  13. The College Board. (2004, September). Writing skills necessary for employment, says big business: Writing can be a ticket to professional jobs, says blue-ribbon group, http://www.writingcommission.org/pr/writing_for_employ.html